We are committed to protecting and respecting your privacy.

We are responsible for protecting your personal information as a ‘data controller’ under applicable data protection legislation. This privacy policy explains how and why we collect your personal information and how it is used when you visit our website, www.lts-architects.co.uk.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

This statement will only cover this website and not the websites that may be linked to from this website.

This privacy policy is designed to aid compliance with GDPR of General Data Protection Regulation.

Information that we collect

Your personal data may be collected by us in a number of ways, including:

  • when provided by you via personal, face to face contact and/or email or telephone interactions with employees of LTS Architects;
  • through our provision of services to you, your employer or the organization you represent;
  • during the course of dealings with you for or on behalf of a client;
  • when you contact us, for example, to enquire about our services;
  • when we collect publicly available information about you or your business and;
  • when we collect your personal data from our clients, consultant, suppliers and other advisers.

The types of personal data we may collect include;

  • contact details, including name, postal address, email address and telephone number;
  • professional information, including job title, previous roles, company and professional experience;
  • details of your visit to our website including, but not limited to, traffic data, location data, browser being used and operating system. Note that none of this statistical data identifies you as an individual;
  • information provided voluntarily by you, for example, your personal interests, when you request further information or sign up to our mailing list;
  • we also gather information through our CCTV, which is located on monitors the inside of our premises in the interest of preventing and detecting crime. Visitors entering will be recorded and deemed to consent.

Why we collect this information

The lawful basis for which we process your information is;

  • your consent;
  • processing is necessary for the performance of a contract to which you are party;
  • where we believe we have a legitimate interest, for example;
  • where you have previously purchased, or been directly involved in the purchasing of, services from us and we believe similar services may be of interest;
  • where we have collected your details at a networking event, meeting or by way of introduction from an existing contact.

“Legitimate Interests” in this case means the interests of our company in conducting and managing our business in establishing and maintaining with you a mutually beneficial, working relationship and, in the case of processing your data, in marketing our services including providing information about our services which are or may be of interest to you.

If you have any concerns about the processing detailed above, you have the right to object to any processing that is based on our legitimate interests.

We occasionally use a third-party provider, MailChimp, to deliver newsletters.  We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. For more information, please see MailChimp’s privacy notice.

When you share your data with us, you can specify whether you would like to receive digital marketing communication from us. If you want to edit your details at any point you can access the privacy controls for our digital communications via any emails from ‘LTS Architects’, selecting the ‘Update You Details’ or ‘Unsubscribe’ links at the bottom, or you can email us at office@lts-architects.co.uk to update your preferences.

Transfer and storage of your personal data

We keep your information for no longer than necessary. We will retain your information for any period required by law, for example, in compliance with HMRC requirements. Where not under legal obligation to retain your information we will determine what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.

Your data will be stored in our database and may be accessible by employees of LTS Architects where it is necessary for them to undertake their duties with regard to business development.

We ensure that your information is kept secure by putting in place suitable physical, electronic and corporate policies to safeguard information we collect from you. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

We will never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

We may disclose your information to third parties in the following circumstance:

  • we are under legal, regulatory or professional obligation to do so;
  • you have consented to us sharing your information;
  • in order to investigate or respond to or resolve problems or inquiries of defend our interests (including, but not limited to, professional indemnity insurers, brokers, auditors and other professional advisors).

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using the cookie. Such information will not identify you personally; it is statistical data.

For further information and explanation about cookies please visit www.allaboutcookies.org

Access to, updating and correcting your information

The EU General Data Protection Regulation 2018 gives individuals the right to access and amend their personal information. If you would like to request a copy of your information or would like to change the information we hold about you, please contact us at office@lts-architects.co.uk


We may need to revise this Privacy Policy in future. If we change our Privacy Policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times. This Privacy Policy was last updated in May 2018. You should therefore review this page regularly to ensure that you are aware of any changes to its terms.